TERMS & CONDITIONS

Hey there, trendy shopper! Welcome to the world of Too Basic, where style meets comfort, and shopping is always a delight. We're here to ensure your satisfaction and keep your vibes high as you browse through our fabulous collections. While we strive for perfection, we understand that sometimes things don't go as planned. No worries, we've got your back with our hassle-free return process. Check out the terms below: 

1. DELIVERY PERIOD:

Your goodies will shimmy their way to you within 6 to 7 working days after you place your order. 

2. RETURN TIMEFRAME:

Got a change of heart? No problem!

You've got a cool 7 days from the date of purchase to request a return.

3. ITEM CONDITION :

Keep it fresh!

Items must be in their original, unworn, and unwashed condition. Hang on to those tags, labels, and packaging — they're part of the package!

4. Proof of Purchase:

Show us the receipt!

You'll need proof of purchase, like a receipt or order confirmation, to kickstart the return process.

5. Return Process:

Ready to send it back?

Shoot us an email at contact.toobasic@gmail.com to chat with our awesome customer service team. They'll hook you up with a return authorization and all the details you need.

6. Return Shipping:

It's on you! Unless it's our bad or you got a wonky item, you're responsible for the return shipping. Play it safe and use a trackable shipping method for your return journey.

7. Refund Options:

Cash or credit?  You call the shots!

Choose between a refund to your original payment method or snag some store credit for your next shopping spree. We'll hustle to process your refund within 10-15 business days after we get our hands on your returned treasure.

8. Exclusions:

Not everything's up for grabs!

Personalized or customized items, size swaps, and final sale goodies are a no-go for returns. 

9. International Returns:

Global shopper?

Awesome! Just keep in mind that international returns might come with extra shipping fees and take a tad longer to process. Hit up our customer service squad for the lowdown.

There you have it, Culture People!

Our Terms & Conditions are here to keep your shopping experience as smooth as silk. If you've got any questions or need a helping hand, don't hesitate to reach out. Happy shopping!

Team Toobasic